Privacy Policy

This policy describes how Tarf Al-Huloul Ltd ("we" or "the Company"), CR 1009133205, collects and uses information you provide when using the EzSoft platform or contacting us. By using the platform, you agree to the privacy practices described in this policy.

We collect the following information:

•Account data: name, email address, mobile number, business name.

•Usage data: login records, pages visited, features used — to improve the user experience.

•Transaction data: invoices and sales entered into the system related to your business operations.

•Support data: messages exchanged with our support team.

•Cookies: to maintain session settings and improve platform performance.

We use your data to:

•Operate and improve EzSoft platform services.

•Communicate with you about your account, requests, or updates.

•Provide technical support and training.

•Improve the platform based on usage patterns (aggregated, anonymised data).

•Comply with regulatory and legal requirements in Saudi Arabia.

We do not sell your personal data. We may share it with:

•Technical service providers involved in operating the platform (such as hosting providers), under strict confidentiality agreements.

•Saudi regulatory authorities when legally required, such as ZATCA.

•Your business data is never shared with third parties for marketing purposes.

We retain your data for the duration of your active subscription and for up to 12 months after termination unless otherwise requested. We apply technical security standards to protect your data, including encryption in transit and restricted access controls.

You have the right to:

•Access the data we hold about you.

•Request correction of any inaccurate data.

•Request deletion of your data within the applicable legal framework.

•Withdraw consent for marketing communications at any time.

For any questions about this policy or your data, contact us at:

info@ezsoft-sa.com